Director, Member Growth & Engagement

About the Job

WQED Multimedia | Pittsburgh, PA (Hybrid)

Reports to

CEO and Fractional Chief Marketing Officer

Compensation

$90,000–$115,000, commensurate with experience

About WQED

WQED Multimedia is an iconic public media institution—one of America’s original educational broadcasters. Today, we reach hundreds of thousands of neighbors across southwestern Pennsylvania through five broadcast television channels, streaming platforms, 24/7 classical radio, and education and community engagement programs.

This is a moment of real transformation. With major shifts in media consumption, the launch of new digital products like WQED+, the elimination of our federal funding, and growing demand for trusted, hopeful, local storytelling; WQED is evolving from a traditional broadcaster into a multi-platform community resource.

Joining WQED now means an opportunity to help shape how Pittsburgh connects through stories, culture, learning, and shared experiences—on air, online, and in person.

The Role

As Director, Member Growth & Engagement, you’ll lead the strategy and execution that turns neighbors into members, members into active participants, and active participants into lifelong supporters.

This role sits at the intersection of

• Digital marketing and fundraising
• Audience engagement and membership
• Data and customer experience
• Revenue growth and mission impact

The ideal candidate brings broad, hands-on experience in these areas and thrives as a collaborative doer: someone who enjoys doing the work more than managing others.

Working alongside WQED’s growing marketing team, you’ll build the systems, campaigns, and experiences that strengthen relationships with supporters throughout the entire member journey—from first interaction through renewal, advocacy, and long-term loyalty.

Remote work may be considered for the right candidate.

What You’ll Focus On...