Senior Copywriter, AI & Category Narrative

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are looking for a Senior Copywriter, AI & Category Narrative – a writer who is genuinely expert in AI and can make agentic AI, frontier models, and LLM-powered systems legible, credible, and compelling to the people who run claims at the largest US carriers. Assured sells to the top P&C carriers that own roughly 98% of the nation's claims volume. The capability and the proof are real; the writing that carries it to the market is the multiplier. You are the hands-on maker of that writing.

This is a craft-and-substance role that complements our Content Strategist: the strategist sets the plan and the calendar; you go deep on the subject matter and write the words. You will turn complex technical capability – how agents reason, what "agentic" actually means in a claims workflow, where frontier models help and where they don't – into thought leadership, explainers, web and product copy, social, and the ghostwritten point of view that builds our category. You write for a skeptical, senior, regulated audience, and you earn their trust because you understa...