Senior Marketing Operations Manager

Job Title

Senior Marketing Operations Manager

Department

Marketing

Reports To

Vice President of Marketing & Strategic Partnerships

FLSA Status

Exempt

Employment Type

Full-Time | W-2 Employee

Location

Remote (U.S.-Based) | Salem, OH Headquarters

Compensation

$85,000 – $100,000 / Year

Position Overview

Xterra Health is a fast-moving, mission-driven organization dedicated to empowering veterans through transparent access to the care, benefits, and support they've earned. The marketing function is growing and the operational layer behind it needs to grow with it. Campaigns run, content goes out, agencies deliver, contractors execute, but the coordination, tracking, follow-through, and interdepartmental communication all need someone who owns them.

This is not an assistant role. The Senior Marketing Operations Manager is the connective tissue between the VP of Marketing and the rest of the organization. You will manage vendors, track deliverables, run cross-functional coordination, build internal workflow infrastructure, and make sure nothing falls through the cracks so that marketing leadership can stay focused on strategy and output.

The intent is that this position grows into a Director of Marketing Operations as the department matures and performance warrants it.

If you need a fully documented playbook before you can operate, this is probably not the right position for you. If you are the kind of person who builds the playbook, keep reading.

Key Responsibilities

Operational Infrastructure & Cross-Functional Coordination

• Own the operational layer of marketing: workflows, SOPs, process documentation, and internal accountability systems
• Serve as the primary coordination point between marketing and other departments, including Operations, Finance, and HR
• Manage the marketing department calendar, project timelines, and deliverable tracking
• Ensure nothing falls through the cra...