Marketing Operations Coordinator

ABOUT US

We’re a creative agency based in the South Bay, working with a thoughtful roster of clients across lifestyle, hospitality, and brand. We focus on holistic marketing — brand strategy, social media, and creative direction — with a small, talented team that genuinely cares about the work and the people behind it.

*As we grow, we’re building out the team that will support our next chapter. This role is one of the most important hires we’ll make this year.*

THE ROLE

We’re looking for an Operations Coordinator to be the steady hand behind the agency. Someone who keeps projects moving, deadlines held, and the day-to-day running smoothly so our team can focus on doing great creative work for our clients.

*If you’re the kind of person who notices what’s slipping before it becomes a problem, color-codes your calendar for fun, and gets quiet satisfaction from a perfectly-managed timeline — we want to talk to you.*

WHAT YOU’LL OWN

• Project timeline management — tracking deadlines across all client work, chasing approvals, and making sure nothing falls through the cracks.
• Calendar coordination — managing the founder’s schedule, scheduling client calls, sending recaps and follow-ups, and keeping everyone aligned on what’s next.
• Client communication support — drafting status updates, organizing meeting notes, and serving as a reliable point of contact for project logistics (not strategy or creative).
• Business operations — invoicing, contract tracking, vendor coordination, file organization, and light bookkeeping handoffs.
• Project management tooling — maintaining our PM system (or helping us improve one), keeping client files organized, and ensuring documentation stays current.
• Founder support — prepping the founder for calls, managing inbox triage, anticipating what’s coming next, and protecting time for deep creative work.

WHAT SUCCESS LOOKS LIKE — FIRST 30 DAYS

**Project deadlines are being held by someone other than the founder....