Marketing Account Manager

Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)

Position Type: Full-Time, Remote

Working Hours

U.S. Business Hours

About the Role

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You’ll work directly with leadership while coordinating:

• Email marketing campaigns
• Client communication
• Website updates
• SEO support
• Reporting & analytics
• Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

What You’ll Own

Client Relationship Management* Serve as the main point of contact for client accounts * Manage communication through: * + Email + Slack + WhatsApp + Zoom/video calls * Lead recurring client meetings and strategy check-ins * Maintain strong relationships with executive-level stakeholders * Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns

* Build and manage campaigns using: * + Mailchimp + HubSpot + Klaviyo (nice to have) * Write and edit: * + Email copy + Subject lines + Campaign messaging * Manage: * + Audience segmentation + Scheduling + Campaign launches * Monitor: * + Open rates + Click-through rates + Engagement metrics * Share performance insights and recommendations with clients

Website & Content Management

* Update and manage website content using: * + WordPress + CMS platforms * Ensure websites remain: * + Accurate + Updated + Aligned with campaigns and branding * Coordinate content and landing page updates when needed

SEO & Performance Support

* Conduct SEO audits and keyword research using: * + Ahrefs + Semrush * Monitor keyword rankings and website performance improvements * Support optimization efforts for visibility and traffic growth

Reporting & Analytics

* Analyze marketing performance using: * + Google Analytics (GA4) + Campaign reporting tools * Translate marketing data into: * + Clear reports + Actionable insights + Client-friendly summaries * Track campaign performance and account health consistently

Workflow & Project Coordination

* Coordinate tasks across: * + Leadership + Clients + Internal marketing teams * Convert feedback into clear action items and priorities * Ensure projects remain: * + Organized + On schedule + Moving forward efficiently * Maintain visibility into deliverables and deadlines

AI & Productivity Tools

* Use tools like: * + ChatGPT + Claude + AI writing and research tools * Improve workflow efficiency for: * + Research + Reporting + Campaign content + Communication

Required Experience & Skills

Experience* 3+ years of experience in: * + Marketing account management + Client-facing marketing roles + Agency account management

Core Skills

* Strong experience with: * + Mailchimp + WordPress + Ahrefs or Semrush + Google Analytics (GA4) * Strong written and verbal English communication skills * Excellent organization and project management ability * Comfortable managing multiple accounts and priorities simultaneously * Experience working with executive-level or high-profile clients preferred * Comfortable using: * + Google Workspace + Slack + Messaging and collaboration tools

Nice to Have

* Experience with: * + HubSpot + Klaviyo + Canva + Adobe Express * Familiarity with: * + Google Ads + Meta Ads + Paid media coordination

What Makes You a Great Fit

* Strong communicator and relationship-builder * Highly organized with excellent follow-through * Proactive and solutions-focused * Comfortable working independently in remote environments * Able to balance client expectations with operational execution * Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like

* Responding to client messages and coordinating priorities * Hosting or preparing for client meetings * Launching or optimizing email marketing campaigns * Updating website content in WordPress * Reviewing SEO performance and analytics data * Preparing reports and campaign summaries * Coordinating internal tasks to ensure deliverables stay on track

In short

You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

Key Success Metrics (KPIs)

* Client satisfaction and retention * Timely completion of campaigns and deliverables * Email engagement performance (open/click rates) * Accuracy and organization across client accounts * Quality of reporting and actionable insights * Strong communication and responsiveness

Why This Role Stands Out

* Direct ownership of client relationships and marketing execution * Opportunity to work closely with leadership and executive-level clients * Exposure to: * + Email marketing + SEO + Analytics + Content management + Campaign coordination * Remote flexibility with fast-moving marketing environments * Opportunity to grow into senior client success or marketing leadership roles

Interview Process

* Initial Phone Screen * Video Interview with Pavago Recruiter * Client Interview * Offer & Onboarding

Apply Now

If you:

• Enjoy managing client relationships
• Thrive in organized, fast-moving marketing environments
• Love balancing communication, campaigns, and coordination
• Want a role with ownership and growth potential

This role is a strong fit for you.