Administrative Assistant & Social Media

Administrative & Client Services Coordinator (Part-Time)About Coco's Travel Agency

Coco's Travel Agency specializes in unforgettable escorted tours, private travel experiences, and customized vacations throughout Italy and beyond. We pride ourselves on providing exceptional customer service and creating memorable travel experiences for every client.

We're looking for a dependable, organized professional who enjoys helping others and takes pride in keeping everything running smoothly. This is an excellent opportunity for someone seeking a stable, flexible, part-time position with the potential to grow into a full-time career.

Position Overview

As our Administrative & Client Services Coordinator, you'll be the organizational heart of our office. You'll manage calendars, coordinate meetings, communicate with travelers, assist with marketing, and ensure every client receives outstanding service before, during, and after their trip.

This position is ideal for someone who enjoys working independently in a quiet office environment while staying connected with clients and supporting a growing business.

**This role is not booking or coordinating travel. This position is specifically coordinating meetings, welcome and info emails, and assisting with coordinator of meetup groups for travelers.

*Onsite position. Not remote.

Responsibilities

• Manage the owner's calendar and schedule using Google Calendar.
• Coordinate meetings, presentations, and group appointments with travelers and tour participants.
• Schedule client consultations and follow-up appointments.
• Maintain client records and track important travel documents, including passports, travel insurance, payments, and trip requirements.
• Communicate with clients by phone, email, and text regarding trip updates, deadlines, and travel information.
• Assist with reservations, itinerary updates, and general tour administration.
• Create and schedule business content for Facebook, Insta...