Marketing Digital Specialist I – Hybrid AZ

Join BWH Hotels – Where Passion Meets Purpose

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.

Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

Job Profile Summary

This role of a Digital Specialist I exists to help hoteliers across North America optimize and maintain their online presence, driving digital marketing performance across key marketing and distribution channels. By leveraging industry best practices and emerging technologies, including AI-driven tools, the specialist ensures each property maintains a competitive edge through strategic digital channel management, content optimization, and reputation enhancement.

Essential Duties and Responsibilities

• Specialist: Serve as a day-to-day contact for, and foster relationships with, hoteliers, partners and subject matter experts.
• Digital Marketing Review Calls: Support company initiatives by answering hotelier’s questions regarding online marketing, photos, and other important initiatives, leveraging AI tools where appropriate to provide data-driven content.
• Effective Communication: Utilize professional verbal and written techniques to address concerns and provide solutions.
• Performance Metrics: Monitor and report on key digital mar...