IT Engineering Manager (Marketing Technologies)

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The IT Engineering Manager is responsible for leading the infrastructure engineering team in supporting and evolving the Direct Market Technology platform environment. This position blends technical leadership, personnel management, and heavy hands-on system engineering to ensure maximum uptime, optimal infrastructure planning, and successful execution of complex technology migrations.

The manager aligns business and technical requirements to develop architectural design specifications across hybrid environments, spanning bare-metal servers, collocations, and cloud architectures. As a working manager, you will be expected to actively build, configure, and troubleshoot alongside your team while guiding its strategic direction.

Responsibilities

• Manage a team of direct reports within the IT Engineering division, including establishing yearly performance goals, delivering performance reviews, and guiding professional growth.
• Collaborate with executive leadership on datacenter lifecycles, contract renewals, power footprint negotiation, and capacity expansions.
• Oversee and prioritize technical project execution, including infrastructure upgrades, platform refreshes, and legacy environment decommissionings.
• Establish goals and priorities for staff/area of responsibility consistent with departmental objectives.
• Ensure deliverables are on target with g...