Head of Retention Marketing (With EQUITY)

Head of Retention Marketing (With EQUITY)

DISCLAIMER who this is NOT for

We are a D2C ecommerce brand with a strong focus on direct response.

We are NOT looking for someone that has experience in the corporate world, even if

you meet all the requirements.

The Company

At Nebroo, we are revolutionizing the hearing aid industry by combining world class

products with cutting edge direct response marketing. In just a few months, we’ve

grown into a multi 8-figure business — and we’re only getting started.

While we’re known for our expertise in direct response marketing, we go far beyond

just performance. We obsess over product quality. Our mission is to create the

highest quality over-the-counter hearing aids on the market — products that

genuinely improve the lives of millions suffering from hearing loss.

Job Description

We're hiring a Head of Retention Marketing to take full ownership of our retention

function. We currently work with an external agency handling email, but the results

aren't where they need to be — and we're ready to bring this in-house with someone

who can own it properly.

You'll inherit existing email flows, customer data, and a foundation to work with — but

how you rebuild, expand, and scale it is entirely up to you. Email is the core channel,

but this role goes well beyond it. You'll own SMS, direct mail, subscription strategy,

offer architecture, and any other lever that drives repeat purchases and LTV.

You'll have access to our designers, video editors, and copywriters from day one. As

volume grows, we'll assign you a dedicated AI developer to automate what can be

automated, and hire additional team members to support you.

The goal is straightforward: dramatically increase returning customer revenue.

What You'll Own

• Own the email channel end-to-end: campaign strategy, automated flows, testing, segmentation, deliverability, and reporting.
• Keep a close eye on deliverability & open rates—ensuring ou...