Confidential
Coworking Community Manager & Administrative Coordinator
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Job Description
Position Summary
The Community Manager & Administrative Coordinator is responsible for creating a welcoming, collaborative environment for members while supporting the daily operations of a nonprofit coworking space. This position serves as the primary point of contact for members, visitors, and community partners and provides administrative support to the Executive Director and organizational leadership.
The ideal candidate is friendly, organized, adaptable, and enjoys working with entrepreneurs, nonprofits, remote professionals, and community organizations. This role requires someone who is equally comfortable providing exceptional customer service, coordinating events, managing office operations, and assisting with administrative tasks.
Key ResponsibilitiesCommunity & Member Engagement
- Welcome members, guests, and prospective members with professionalism and hospitality.
- Serve as the primary point of contact for member questions, requests, and concerns.
- Conduct tours for prospective members and explain membership options and amenities.
- Coordinate member onboarding, orientation, and workspace access.
- Foster a positive, inclusive, and collaborative community by connecting members and encouraging networking opportunities.
- Support member retention through regular communication and relationship building.
Facility & Office Operations
- Ensure the coworking space is clean, organized, welcoming, and fully operational.
- Coordinate office supply ordering and inventory.
- Monitor shared spaces, meeting rooms, and common areas.
- Report maintenance needs and coordinate with vendors when necessary.
- Assist with technology setup and troubleshoot minor office equipment issues.
Events & Community Programming
- Coordinate educational workshops, networking events, and member appreciation activities.
- Manage event logistics, registrations, room setup, and vendor communication.
- Promote events through email, newsletters, social media, and member communica...
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