Technical Lead Manager, Rider Growth

MOUNTAIN VIEW, CALIFORNIA, UNITED STATES

FULL-TIME

SOFTWARE ENGINEERING

4926

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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

As the Technical Lead Manager for Rider Growth, you will build, lead, and inspire a high-performing, cross-functional engineering squad (comprising backend, full-stack, and mobile engineers) focused on driving sustainable rider acquisition, activation, retention, and lifetime value (LTV).

The team will build features that educate and onboard new riders to driverless technology, design subscription and loyalty programs that drive daily commuter habits, and leverage machine learning and economics to optimize dynamic promotions that shape passenger demand to match fleet availability.

You will

• Recruit, mentor, and grow a diverse, inclusive, and highly skilled engineering team. Foster a culture of high ownership, rapid iteration, and technical craftsmanship.
• Partner with Product Management, User Experience (UX) Design, and Data Science, define the strategy and execute a roadmap aimed at accelerating rider growth and retention.
• Lead the technical strategy for rider onboarding, focusing on shrinking the time-to-value (TTV) from app download to the first driverless trip. Build smooth UX flows that solve high cognitive trust barriers, edu...