Mongo Attachments - Inside Sales and Social Media Lead Closer

Inside Sales & Social Media Lead Closer

Remote – U.S.-Based | Flexible Schedule | Evening Availability Required

Own The Leads. Build Relationships. Close Business.

Are you someone who enjoys connecting with people, responding to opportunities, and turning conversations into sales?

Do you thrive in a fast-paced environment where responsiveness, organization, and follow-through make the difference between winning and losing a customer?

Are you self-motivated, competitive, and someone who takes pride in making things happen without needing someone looking over your shoulder?

If so, Mongo Attachments has an opportunity for you!

We're looking for a driven, sales focused Inside Sales & Social Media Lead Closer to take ownership of our incoming lead management process, engage with prospective customers, and help grow our online presence.

This isn't simply a customer service or social media position – it's an opportunity to directly impact company revenue by managing incoming opportunities, developing new business through social media, following up with customers, and closing sales.

We're looking for someone who understands that speed matters, relationships matter, and every lead represents a potential sale. The right person will take ownership of the process, stay engaged, and consistently look for ways to generate business and improve results.

Location

100% Remote (U.S.-Based)

Schedule

Flexible scheduling with a strong emphasis on evening availability to align with peak incoming lead volume.

Important

This position requires someone who is comfortable working independently, managing their schedule, and being available during evenings when prospective customers are actively reaching out.

What You'll Do

You'll be responsible for managing incoming sales opportunities, generating new business, and maintaining customer relationships by:

• Managing and responding to all incoming leads in a timely, professional, and organized manner.
• Following a structured lead management process to ensure no opportunities fall through the cracks.
• Responding quickly to incoming Facebook messages and converting customer inquiries into sales opportunities.
• Managing and maintaining lead information, communication history, and follow-up activities within Salesforce CRM.
• Taking ownership of leads from initial inquiry through follow-up and closing.
• Actively monitoring industry-specific Facebook Groups to identify potential customers and new business opportunities.
• Initiating professional outbound conversations and developing new sales opportunities through social media.
• Following up with previous customers to check on their experience, gather feedback, and identify additional product needs.
• Identifying opportunities to upsell customers on additional attachments, accessories, and related products.
• Proactively requesting customer reviews on Google and Facebook to strengthen Mongo Attachments' online reputation.
• Maintaining consistent communication with prospective and existing customers to provide an exceptional customer experience.
• Developing and following standard operating procedures to improve lead response times, follow-up consistency, and conversion rates.
• Identifying opportunities to improve the lead management process, customer experience, and overall sales performance.
• Staying productive during slower lead periods by taking initiative on administrative projects, market research, process improvements, and other business development activities.

What Makes You Successful

You're someone who:

• Understands that speed and responsiveness are critical to converting online leads into customers.
• Enjoys communicating with people and building relationships through phone, email, and social media.
• Is confident, professional, and persuasive when communicating with prospective customers.
• Takes ownership of every lead and understands the importance of consistent follow-up.
• Is organized and detail-oriented, with the ability to manage multiple conversations and opportunities simultaneously.
• Is comfortable using social media as a tool to generate business, not simply as a platform for browsing.
• Understands the importance of customer service and creating a positive customer experience.
• Takes initiative and looks for opportunities to generate additional business.
• Is self-motivated and capable of working independently without constant supervision.
• Can manage their time effectively and stay productive in a remote work environment.
• Is comfortable working flexible hours, including evenings when lead activity is highest.
• Is motivated by performance and wants their compensation to reflect the results they produce.
• Understands that the goal isn't simply to respond to leads – it's to convert them into customers.

Preferred Experience

• 1–3 years of experience in inside sales, lead management, digital sales, or social media community management.
• Proven experience working with Salesforce CRM or a comparable CRM platform (required).
• Experience managing incoming leads and maintaining consistent follow-up processes.
• Familiarity with Facebook Business Suite, Facebook Messenger, and Facebook Groups.
• Experience generating business through social media engagement and outbound messaging.
• Experience with customer retention, upselling, and post-sale follow-up.
• Familiarity with Google Business Profile and online review management.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while maintaining a high level of organization and attention to detail.
• Ability to work independently and manage a flexible remote schedule.
• Experience in construction equipment, heavy equipment, compact equipment, excavators, attachments, forestry, land management, or related industries is a plus.

Why Mongo Attachments?

Mongo Attachments is a growing competitor in the mini excavator attachment and accessory market, specializing in niche products for Micro-Mini, Mini, and Midi excavators. We serve both direct-to-consumer and dealer markets, with a commitment to providing quality products, quick lead and delivery times, and customer service that stands above the competition.

Our team comes from hands-on backgrounds in construction, forestry, and land management. We understand our customers because we've lived the work ourselves. We don't just sell attachments – we believe in the industries we serve and the people who make them successful.

When you join Mongo Attachments, you'll enjoy:

• A competitive annual base salary of $42,000.
• Additional sales commissions based on closed business, with significant earning potential.
• Monthly performance bonuses for generating verified customer reviews.
• Target earning potential of $60,000+ annually, with high-performing individuals having the opportunity to earn $80,000+.
• 100% remote work environment.
• Flexible scheduling based on business needs and performance, with evening availability required.
• Medical, dental, and vision insurance.
• 401(k) with up to a 4% company match.
• Paid vacation / PTO and holidays.
• The opportunity to directly impact company revenue and customer relationships.
• The opportunity to grow alongside an expanding company.

How You'll Be Rewarded

We believe people who produce results should be rewarded for them. That's why this position includes an incentive structure that rewards both closed sales and contributions to our online reputation.

Sales Commission

• 1–15 closed sales per month: $50 per sale.
• 16–30 closed sales per month: $75 per sale, retroactive to the first sale.
• 31+ closed sales per month: $100 per sale, retroactive to the first sale.

Customer Review Bonuses

• Earn $150 for securing at least five verified 5-star customer reviews within a calendar month.
• Earn an additional $25 for each verified review beyond the initial five.

The more business you generate and the more value you create, the greater your earning potential.

This Role Is Ideal for Someone Who...

• Enjoys sales and wants to be directly involved in generating revenue.
• Understands the importance of responding quickly and following up consistently.
• Likes connecting with customers and turning conversations into business.
• Is comfortable using Facebook and other digital platforms to develop new sales opportunities.
• Takes pride in being organized, dependable, and accountable.
• Doesn't need to be micromanaged and knows how to manage their time.
• Can stay motivated and productive while working remotely.
• Is willing to work evenings when customers are most active.
• Is motivated by performance and wants their compensation to reflect their results.
• Wants to play an important role in the growth of a company rather than simply fill a position.

Ready to Turn Leads Into Sales?

This is not a micromanaged position. We believe in giving the right person the flexibility, tools, and resources to manage their responsibilities and make an impact.

However, flexibility comes with high expectations. We're looking for someone who is responsive, driven, organized, accountable, and committed to producing results.

We don't need someone who simply answers messages and checks boxes. We need someone who takes ownership of every opportunity, understands how to communicate with customers, and has the drive to turn incoming leads into closed business.

If you're a motivated sales professional who enjoys connecting with customers, developing opportunities, and closing deals, Mongo Attachments offers the opportunity to put those skills to work – and be rewarded for it.

Take ownership. Build relationships. Close business.

Apply today and grow with Mongo Attachments!