Community Growth & Revenue Specialist

Community Growth & Revenue Specialist

Full-Time | Salaried | In Office Four Days Per Week + Limited Weekend Remote Coverage

Role Purpose

The Community Growth & Revenue Specialist is responsible for generating revenue by building meaningful relationships with the Fluffy Feather Farm community. This role transforms everyday social media conversations into opportunities to grow merchandise sales, VIP membership, charitable support, product feedback, user-generated content, and long-term customer loyalty.

Community engagement is the strategy, but business growth is the mission.

Our Mission for This Role

We are not looking for someone whose primary goal is simply answering comments or providing customer service. We are looking for a relationship-driven sales and growth professional who genuinely enjoys connecting with people, identifying opportunities to help them, and guiding them toward products, experiences, programs, and initiatives they will love.

This role functions similarly to a community-based lead generation and inside sales role. The Specialist uses social engagement to identify buying signals, nurture audience relationships, invite followers into VIP Insiders, support product launches, encourage repeat purchases, identify advocates, gather feedback, and help convert followers into customers and long-term supporters.

Success is measured by revenue, conversions, repeat customers, VIP growth, customer insights, and stronger relationships with the community.

Primary ResponsibilitiesRevenue Growth

• Identify opportunities within social conversations to recommend products, bundles, merchandise, VIP membership and charitable initiatives.
• Recognize buying signals and confidently guide followers through purchasing decisions.
• Support product launches by generating excitement, answering questions, addressing objections, and helping followers understand product value.
• Follow up with interested community members to increase c...